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Contact us online

You can directly ask questions about one of your orders by clicking here.

For any further request, please contact us by filling the form below.

The fields with * are mandatory.

By phone
You can also contact us by phone, 33 (0)8 11 69 69 05 (local call cost).

If you call is made from abroad, you will have to dial +33 (0)8 11 69 69 05.

If your request concerns one of your orders, we gently ask you to prepare the order number so we can easily reply to your demand.

If the wait is too long, do not hesitate to contact us by email and we will reply to you within 24 hours (except during the closing days).

By fax

We also propose you to send us your request by fax to 09 58 71 75 05.

If your fax is sent from abroad, you must call +33 (0) 9 58 71 75 05.

If your application is for one of your orders, please indicate at least its number, your email address and your first name. This will allow us to identify the order concerned by your request and to reply faster.

By classic mail

AZ FLAG
Service Client
45 rue Gilles Roberval
30090 Nîmes

To optimize the processing of your request, we gently ask you to specify in our address the subject of your mail after the entry « Service Client » :

  • Désinscriptions (Unsubscribe)
  • Remboursements (Refunds)
  • Justificatifs (Documents needed to validate your order or your payment)
  • Demande d'informations (Information request)
  • Logistique (Logistic)

If your application is for one of your orders, please indicate at least its number, your email address and your first name. This will allow us to identify the order concerned by your request and to reply faster.